Dear Sir:
I want to let you know about some important upcoming changes to the services we provide at Social Security offices across the country.
As of February 2014, the Social Security Administration will no longer offer Social Security number (SSN) printouts and benefit verification information in our field offices. However, to ensure a smooth transition, we will continue providing these services if requested until April 2014. We are making these changes to meet the increasing demands for our services at the same time that our agency budget has been significantly cut by over $1B in each of the last three years. During this same time period we have invested in technology that offers more convenient, cost-effective, and secure options for our customers to obtain certain services without visiting a local office.
Because the SSN printout is not an official document with security features, and is easily duplicated, misused, shared illegally, or counterfeited, eliminating it helps prevent fraud. Employers, departments of motor vehicles, and other entities requiring SSN verification can obtain this information in real time or overnight using online government services such as E-Verify and Social Security’s Business Services Online. Beneficiaries and recipients needing a benefit verification letter can obtain one immediately by registering for a my Social Security account atwww.socialsecurity.gov/myaccount, or through the mail within 5–7 days by calling our national toll-free number, 1-800-772-1213.
Attached are three fact sheets that I hope you will please share with your staff and community partners:
· Important Information: Changes in Certain Services Beginning February 2014 (Publication Number 05-10544, dd. February 2014)
· The Fastest Way to Verify Social Security and SSI Benefits (Publication Number 05-10552, dd February 2014)
· How to Create an Online Account (Publication Number 05-10540, dd. March 2013)
Please feel free to link to these documents from your website. If you wish to make these materials available in print, your staff may order directly, free-of-charge, by contacting:
Social Security Administration
Office of Supply and Warehouse Management
Attn: Requisition and Quality Control Team
2508 Robert M. Ball Building
6401 Security Boulevard
Baltimore, MD 21235
Fax: (410) 965-2037
Email: OFSM.OSWM.RQCT.Orders@ssa.gov
Phone: (410) 965-2039.
Fact sheets are mailed in packages of 100. Please indicate the Publication Number provided above as well as the number of packages you wish to receive.
I appreciate your support for this effort as we work to provide the best possible service to the American people. For future updates and news visit www.socialsecurity.gov/thirdparty .
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